No Hidden Data Sales
Unlike some platforms, we never monetize your personal information or sell behavioral data to advertisers or third-party brokers.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built alexaistogel around your trust. This privacy policy explains exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
Data ProtectionTransparent PracticesAccount SecurityPayment SafetyYour Control
How We Handle Your Information
When you join alexaistogel, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. We never sell your personal information to third parties. Your payment details remain confidential and are processed only to complete your transactions and comply with local regulations
in supported regions. We retain your data for as long as your account is active and for the period required by Indonesian law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Live Chat
Chat with our support specialists during business hours to discuss your privacy rights, data requests or account security questions.
Account Settings
Manage your privacy preferences, communication settings and data visibility directly from your account dashboard.
TRUST MARKERS
Privacy Standards We Follow
Encryption Technology
All data transmitted between your device and our servers uses SSL encryption, the same standard banks use to protect financial...
Regular Security Audits
We conduct independent security reviews to identify and fix vulnerabilities before they affect your account or payment methods.
Compliance Framework
Our privacy practices align with data protection standards applicable in Indonesia and the regions where we operate.
Limited Data Sharing
We share your information only with payment processors, identity verification partners and legal authorities when required by law.
Transparent Logging
We maintain detailed records of who accesses your data and when, so you can request an audit trail of your...
Annual Review
We update this privacy policy annually to reflect new security practices, payment methods like QRIS and regulatory changes.
PLATFORM COMPARISON
What Sets Our Privacy Approach Apart
Payment Method Privacy
Your DANA, OVO, GoPay and QRIS details are tokenized—we never store full payment credentials on our servers.
Opt-Out Control
You can disable marketing emails, adjust notification preferences and limit data collection from your account settings anytime.
Breach Notification
If a security incident affects your data, we notify you within 48 hours with details and steps to protect your account.
Data Deletion Rights
Request permanent deletion of your account and associated personal information; we'll remove it within 30 days where legally permitted.
Indonesia-Focused Policy
Our privacy terms reflect Indonesian regulations and the payment ecosystems (QRIS, DANA, OVO, GoPay) that matter to you.
Accessible Language
This policy is written in plain English for Indonesia, not legal jargon—so you actually understand what we do with your data.
What You Control in Your Account
Profile Visibility
Choose whether your account name appears in live table lobbies or remains private. Adjust your visibility settings anytime from your dashboard.
Communication Preferences
Opt in or out of promotional emails, SMS alerts and push notifications. We respect your inbox and only send what you've requested.
Data Access Requests
Download a complete copy of your personal data, transaction history and account activity in a portable format whenever you want.
Login Security
Enable two-factor authentication, set login alerts and review active sessions to keep your account secure from unauthorized access.
Payment History
View all your DANA, OVO, GoPay and QRIS transactions with timestamps and amounts. Export your payment records for personal records.
Cookie Management
Control which cookies we store on your device. Disable analytics cookies while keeping essential ones for account login and security.
Privacy Policy Questions Answered
We retain your data for seven years to comply with Indonesian financial regulations and tax requirements. After that period, we securely delete it. You can request earlier deletion where permitted by law.
No. We use tokenization—your payment details are converted into secure tokens. Your actual card or wallet credentials never touch our database. Payment processors handle the sensitive data directly.
Yes. Log into your account and go to Settings > Privacy > Download My Data. You'll receive a complete file with your profile, transactions, login history and any other information we hold about you.
We share data only with payment processors, identity verification services and legal authorities when required. We never sell your information to marketers, advertisers or data brokers.
We notify affected users within 48 hours with details of what happened and steps to protect your account. We also report to relevant authorities and work with security experts to prevent future incidents.
We use cookies for account login, security checks and analytics. Essential cookies keep you logged in; optional ones track how you use our lobby. You can disable non-essential cookies anytime in your browser settings.
Yes. Request account deletion from Settings > Account > Delete Account. We'll remove your personal data within 30 days, though we may retain transaction records for legal compliance in supported regions.